Shipping policy

🚚 Delivery Times

Estimated delivery windows are shown on the product page and at checkout before you place your order.

Orders are typically processed within 1–2 business days. Once shipped, delivery generally takes 5–10 business days, depending on your location. During high-demand periods (holidays, sales) delivery may take slightly longer.

🔍 Order Tracking

Once your order ships, you'll receive a tracking number by email so you can follow your package's progress on the "Track your order" page.

⏱️ Delayed Orders

If your order hasn't arrived within 21 days of the shipping date, please contact us at support@zorka.store so we can investigate.

❌ Lost or Missing Packages

If tracking shows delivery but you haven't received your item, please contact us within 7 days of the marked delivery date so we can assist.

📍 Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to incorrect address information provided by the customer.